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All Seasons Heating & Air Conditioning

All Seasons is a locally owned HVAC business that has been proudly serving western North Carolina since 1996.

Our goal is to provide residential and commercial heating and air conditioning services that are energy efficient and environmentally friendly. No matter the project, our team is dedicated to assisting you with all your heating, cooling, and air quality needs.

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We Service All Brands

Amana Heating & Air Conditioning. American Standard Heating & Air Conditioning. Bosch. Bryant Heating & Cooling Systems. Carrier. Comfortmaker. Daikin. Goodman Air Conditioning & Heating. Lennox. Mitsubishi. Payne. Rheem. Ruud. Trane. Westinghouse. York.

Customer Reviews

Excellent
4.7
Based on 282 reviews
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All Seasons Heating And Cooling have always given wonderful service! And the Technicians have always been courteous.
Friendly, respectful of property and pets. Made me feel confident that our system is in good shape and functioning as it should be.
Response from the owner: We are delighted you have entrusted us to complete proper maintenance of the equipment in your home! We pride ourselves on quality and excellence for all of our clients. Thank you for your kind words and positive review !
Called and got an a great service tech Marty to come out the next day first thing in the am. He quickly diagnosed an issue with thermostat that was from whoever installed before we bought the house. He was able to fix that day which was essential with temps in the 20’s and small kids. Can’t recommend enough, I can feel my stress melting away.
Response from the owner: Thank you for this great review! We are delighted to hear that you had such a great experience. We strive to provide excellent customer service and high-quality service. We’re pleased to hear Marty could quickly get you up and running. We look forward to working with you in the future!
The team installed two new heat pumps over two days. Efficient, polite, clean, friendly. Also got great advice on selecting the right units. All good.
Response from the owner: Such a kind review, we thank you so much for this! The staff at All Seasons Heating & Air Conditioning take great pride in the work we do for our clients. We look forward to working with you in the future to assist with Maintenance and keeping the systems running at peak efficiency in the years to come. Thank you again Mr. Peters!
The technician was kind and professional, and worked in a timely manner. I had been told that my system needed to be replaced by another HVAC company and given a very expensive quote to install a new system. He listened to my limited knowledge of the system and instead of taking the word of the previous tech he ran diagnostics and determined the system is NOT broken or need to be replaced. He explained how it works and what could have gone wrong. I couldn’t be happier with his professionalism and reasonable price to come out and diagnose the problem. Highly recommend this company and will use them in the future.
Response from the owner: Thanks for the positive review! Our technicians take pride in doing proper evaluation and repair as needed. We also want our clients to have best understanding of their equipment. Kris we look forward to assisting you in the future with your HVAC equipment and air quality in your home.
Very friendly and so nice over the phone
Response from the owner: Connie thank you for your kind words, we were glad to be able to assist you, and we look forward to working with you in the future for all of your heating & cooling needs.
All Seasons has always been fantastic to work with! I had to call them after my 6 month old furnace was making a loud noise. They were able to send a technician out quickly. I had the pleasure of having Cody sent to the house. After showing him a video I had taken of the sound he was able to quickly diagnose the problem. Turns out it was a faulty contractor. He replaced it and made sure to stick around to ensure it worked. Outstanding customer service! I highly recommend them.
Response from the owner: Thanks, Brynne for the great review! We strive to provide the best customer service and are glad to hear that Jason & Xavier provided you with that service. I will pass this along to both of them.
Excellent service and knowledgeable installers. I highly recommend them!
Response from the owner: Mr. Dendy we appreciate the positive review, All Seasons takes great in the work we complete for clients. We look forward to continuing our business with you, and helping maintain the equipment for many years to come! We thank you!
Marty showed up within the hour that I called and was able to get the job done efficiently! I’m thankful for All Seasons being able to get my house warmed up so quickly in such a busy time of year! Thanks you guys!
I have a service contract with All Seasons and, boy, are they responsive. One of the benefits of the contract is faster service - and when I called them today and it was below freezing outside, they were at my house within an hour. My other experiences with All Seasons have been equally positive. Highly recommend!
Response from the owner: Thank you for your review, Libby! We know your time is valuable, and we’re thrilled to hear that we could provide fast service. Thank you for being a valued member of All Seasons.
So happy with my service call today. I was at my wits end trying to find a company to repair my oil furnace. Before calling All Seasons I'd been scolded for missing a maintenance visit and stuck on hold, rescheduled and pushed around by other companies. All week while my kittens and I were without heat in 20 degrees weather. All Seasons was kind, quick and professional. I highly recommend such great people. Cody my technician was great too!. Thanks All Seasons.
Response from the owner: Thank you, Amy, for sharing your experience with us. We’re thrilled to hear that you and your kittens are warm and that we met your expectations. Looking forward to working with you in the future!
My heat went on on one of the coldest days of the year. All seasons heating and cooling came the very next day and figured out the problem quickly for a very reasonable price.Thank you All Seasons Heating and Coooing!
Response from the owner: Thank you for the review, Lisa! We try to get everyone in as soon as possible. We are glad to hear you had a great experience!
I would put negative stars if I could. They charged me $1300 to NOT fix my heat. There was a cold spell in April of 24 and my heat wasn't working. They took a month to "fix" it so once it was fixed I didn't need the heat anymore. So when I finally went to use the heat a few months later it didn't work, after having such a terrible experience I called someone else to come look at it. Not only did he fix it but he told me that they didn't even fix it correctly so when I called them to ask for a refund they refused to give it to me. Businesses shouldn't be allowed to do this. If I pay for a service and they don't complete it they should be required to give the money back. I don't have money to waste on a service that they don't even fix. I will never be working with this company again and telling everyone I know not to either. I have filed a formal complaint and hopefully eventually get my money back but the fact that they know what they did and wouldn't give it back is just disgusting.
Response from the owner: You insisted on repairing a 24 year old obsolete furnace rather than replacing it, which was our recommendation. Obsolete furnaces take more time to source parts. Two of our techs and the service manager tested your system in heating, air conditioning, and fan-only modes of operation and cycled the furnace through multiple cycles to ensure proper operation after repairs were complete. The system was fully operational at that time. If you later found the system was not working, you should have called us to assess the issue. The new control board had a 1 year manufacturer warranty and we have a labor warranty. Had you reached out to us, we would have addressed your concerns; however, you chose to use another service provider who does not appear to have a business name or contracting license per the handwritten, generic invoice you sent us, and we cannot confirm their findings.Lastly, we find it extremely unethical of you to offer leaving us a 5 star review if we refunded your money. Go to allseasonsnc.com/reviews to see that we are a company with great integrity.
Response from the owner: Thank you, Marty!
Fantastic service. Better than most.Getting concerned that there seems to some kind of issue, hopefully not Hurricane Helena related or personal. No returned phone calls since before Thanksgiving after leaving multiple messages.
Response from the owner: There definitely must be some sort of issue because we always return phone calls. Could you please email me the name your account is listed under ( I don't have anything under Queen P.) and the phone number associated with your account? Also, what number have you been calling? I just need some more information to go on. Thank you. lisa@allseasonsnc.com
Great service Jacob arrived on time very knowledgeable and friendly. I have a maintenance contract and well worth the money as they contact you when it is time to service your system for the season so I don’t have to remember I also got a full report on the maintenance of my system when he was done
Response from the owner: So pleased to hear Jacob took great care of you! Thanks for your review. We'll reach back out in about 6 months to schedule your next visit.
Always professional and arrive in the time slot they provide. Always answer any question I may have.
Response from the owner: Gilbert, thank you for the review! We are glad to hear you had a great experience with us. We hope you are enjoying your Platinum membership with us. We will see you in 6 months!
All Seasons has been consistently professional and competent in maintaining my heating system. I highly recommend their service!
Response from the owner: Thanks, Lynn! We appreciate you taking the time to leave a review.
All Seasons Heating and Air terrific. K owledgeable professionals and the technician Msrty is super cool. I highly recommend.
Response from the owner: Thank you for the review Barbara!
Extremely competent, professional, courteous.
Response from the owner: Thank you for your kind words, Mark!
All was going well. Our insurance claim was approved, all was good, 100% covered. Then the sales guy spoke to our insurance company. Needless to say, we won't be going with this company. 3 stars for being friendlyand returning calls,
This is an HONEST company. I can’t emphasize enough how valuable that is in this day and age. We reached out to All Seasons after our dinosaur of a boiler made some strange noises when the power returned following Hurricane Helene. After receiving some devastating news from a competitor company that the boiler was way too old and “installed poorly” and by “looking at it” they could tell that all hope was lost they issued us a bid for a $16,000+ replacement boiler. Being a licensed Architect I was able to quickly assess that they were avoiding actually taking a good look at the unit and upon their urgent follow ups that we need to get them a $1000 deposit that day in order to get parts ordered on time I started to sense that I was being taken for a ride. On their 3rd phone call follow up in 2 days I indicated that I was shopping bids and their response was “Oh. Ok well I’m not sure how competitive we are but if you want to let me know what the other bids are we could see if there is any wiggle room in the quote.”Marty from All Seasons showed up, recognized that it was an older unit, talked us thru some potential issues that might be causing the problem, then made the assessment that it was actually most likely a minor problem that he should be able to address in the field. He confirmed that we were prepared to cover his hourly cost prior to proceeding, then completed the task in a timeframe UNDER what he had originally estimated. And most importantly IT WORKED!For under $500 our unit is up and running beautifully and right in time for the cold Season. We’re aware that the time is coming for us to invest in a new unit, but at this point monies are tight and we’re extremely grateful to have had the pleasure of working with such a competent and trustworthy company.Trust me, honesty is everything.
Response from the owner: Thank you so much for your kind words, Jason. Honesty and integrity are characteristics that are so important to who we are as a team. We are thrilled, Marty was able to address the issues with your boiler. We looked forward to serving you in the future.
All Seasons is the best. Morgan installed my gas furnace about 10 years ago and it has been trouble free. Marty came out and did a thorough inspection after Helene and fortunately there was no damage. I am now getting info on having the ductwork cleaned. They are a business you can trust.
Response from the owner: Thank you so much for you kind review. We are so grateful for your business and your support. We look forward to serving you in the future.
My always go to for Heating and Air concerns or problems... they are honest and upfront... I also refer my clients to them...
Response from the owner: Thank you so much for your kind review Justin! We are so appreciative of you and your business. We look forward to serving you in the future!
Response from the owner: Thank you for your 5-star Review, Lucy! We look forward to serving you again in the future.
Thorough, experienced, explained situation & options available very well. Having a dual fuel furnace/heat pump installed in two weeks. Two weeks after installation wife says heat generated seems to be more even and smoother and I agree.
Response from the owner: Thank you for the review, Gene! We are looking forward to working with you in two weeks!
The technicians were knowledgeable, professional with on time arrival. They worked diligently throughout the day and were very responsive to customer requests
Response from the owner: Thank you Robert for the very kind review! We are so appreciative of your business and look forward to serving you again in the future.
Worked us in for an urgent service, arrived on time and resolved the issue. Very happy with All Seasons!
Response from the owner: Thank you Colleen for your very kind review! We are so pleased our team was able to address your issues. We look forward to serving you in the future.
Technician prompt, courteous and fixed the problem. Thank you.
Response from the owner: Thank you for your kind review! We are grateful for the opportunity to serve you.
Great service. Good customer communications. Because of the Asheville storm, we had to wait for repair man for two days, but when he arrived, he fixed our furnace issue right away. Such a relief!
Response from the owner: Thank you for your kind review! We are so pleased our team was able to get your furnace running. We look forward to serving you in the future.
Jake did a great job with his diagnosis of a failed part in my unit. Thanks for your quick response to our concerns.
Response from the owner: Gino, thank you for your kind review. We are so glad Jake was able to get your unit up and running. We look forward to serving you in the future.
Xavier was very kind, easy going and professional, and it was a great relief to have the hvac serviced and assessed
Response from the owner: Thank you for your very kind review Daisy! We are so please that you had a wonderful experience with Xavier. We look forward to serving you in the future.
Techs were very thorough and competent. I would highly recommend this company.
Response from the owner: Thank you for the review, Peggy!
Technician very knowledgeable, friendly, expert at service. Definitely recommend to anyone!!
Response from the owner: Thank you!
All Seasons did a wonderful job for us from start to finish. Purchasing two new HVAC units is a large decision and expenditure. We are lucky to have All Seasons supporting us. They are a Professional outfit!
Response from the owner: Thanks so much for the review, Steven! It makes our day to hear about the professionalism of our team! Thank you for choosing All Seasons for your HVAC needs!
Response from the owner: Thank you!
Response from the owner: 😊Thank you, Jackie!
The technicians are always efficient and respectful in answering my questions. All of the work had been completed on time and has been quality.
Response from the owner: Thank you so much for taking the time to leave us this review, Kerri! We’re happy to hear you had a great experience with us.
Friendly service , knowledgeable techs and staff and quick communication. Very comforting outfit to have to service a secondary or primary home .
Response from the owner: Rich, thank you for highlighting our outstanding team in your review! We’ll pass along your compliments to our team. We are looking forward to serving you again soon!
Marty and Brandon were fantastic. Brandon been here before and always polite and professional. Marty educated me on air flow. I had a question about what I was doing in my shop. I knew something was not working right but I was going in the opposite direction in the logical process. Once Marty explained the concept of air flow and the purpose of each units of hvac, we made 2 quick changes and everything cleared up. I realize he probably took more time than normal, but that time not only helped me tremendously, but spoke volumes about your company. To me, it is you put the customer first. You haven't turned your techs into salespeople and that the customer is valued. I've had this feeling for many years that I have been with All Seasons, but these two fantastic techs solidified that feeling.Easily a 5 star rating out of 5. If it's a 10 star rating than a 10. Kudos to both of these techs.
Response from the owner: Hello Ron, we appreciate the outstanding review and are delighted we could help. We appreciate reading feedback like the one you left us! We strive to make our customers a top priority so happy to hear you have had this experience for many years. Thank you for being a loyal customer!
Great Worker. Very professional & knows his stuff.
Response from the owner: Thank you for the review!
Very pleased with the professionalism of the company. From start to finish, I felt that my needs were addressed in a timely manner. On installation day things were quick, and smooth and the technicians were very courteous, professional, and knowledgeable. Highly recommend them.
Response from the owner: JP, it's great to hear about your experience with us. We appreciate you taking the time to give us such a great review.
Super amazing and fast and very thoughtful!
Response from the owner: Thank you for taking the time to give us a review Angel!
Our a/c quit working the evening of 8/6 and it was getting too warm in the house with our kids. We called around and everyone was saying they wouldn't be able to come take a look until 8/8. All Seasons was able to squeeze us in to at least look and said if they had the time and parts to fix it then they would. Cody came out and was very professional. He showed me the issues and gave me the upfront pricing which calmed my anxiety because I was already thinking we wouldn't be able to pay. Cody had us up and running within 2 hours and. He explained everything and even showed me pictures so I could better understand what he was explaining. He even gave some pointers for maintenance if we wanted to be proactive homeowners which i really appreciate. He was not condescending and answered all my questions without rushing me. I will definitely recommend them to anyone who asks.
Response from the owner: Thank you so much for taking the time to leave us this amazing review Tiffany! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.
First impression was good. Were able to come out quickly and let us know when they were there. But then the tech that was there gave us no information of what the issue was. He gave a lot of attitude. He definately didn't want to do job. We had to call office to find out what they suggested. When questioning the billing because they didn't give us information until we called and compliant about tech, they would not acknowledge their lack of letting us know. Told office that we were unhappy with the service we recieved but never received any discount. Just received numerous calls and emails saying we owed the service call fee. BUT we didn't get any answers from the tech that was on this service call. We had to call and place a complaint about tech before the manager relayed message through office personnel. We would not recommend this company.
Response from the owner: You agreed to pay the diagnostic fee prior to booking the call, then decided you didn't want to pay it because you didn't like the technician's diagnosis. The diagnosis consisted of inaccessible ductwork due to construction of the home, and recommendation that duct cleaning would not fix the animal urine smell in the home. Since you were not onsite at the time of the appointment, the technician was not able to fully explain and show you why there are no simple solutions. The technician's findings were clearly written on the invoice that you received multiple times over the course of three months due to your failure to adhere to the agreed upon payment terms.To reiterate, All Seasons provided potential solutions that you chose not to perform since you were selling the home. We are sorry you were not satisfied with your experience and wish you the best of luck with future projects.
The office staff, HVAC technicians were very professional. We were given several options for replacement of the HVAC and answered all questions. I was also given a payment plan option that best suited my needs. We were scheduled out, but were able to have installed earlier than expected. The installment team was punctual and kept us updated throughout the day while working in the rain. We highly recommend and will use them again.
Response from the owner: Thank you for the positive review Vernoncia! We strive to provide excellent customer service and high-quality service. We are happy to hear that we exceeded your expectations.
Great service!
Response from the owner: Thank you!
Worked right thru the rain to finish on time
Response from the owner: Thank you for the review, Johnny! Timely completion of service is important to our install team.
Jake set about his work with the confidence of a man who knows exactly what he is doing. He was quick, efficient, and quiet. Most of the time we didn't even know he was here! Excellent Service as always no matter who shows up. Jake took care of the unit and is a welcome change from other techs. and companies that we have used in the past. Thanks Jake and Be Well! Mr. & Mrs. Larrie J. Ausman Sr. 7/11/24: I reiterate the above post, highly satisfied with the work AGAIN!
Response from the owner: Thank you! We appreciate you very much!
Response from the owner: Thank you!
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