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All Seasons Heating & Air Conditioning

All Seasons is a locally owned HVAC business that has been proudly serving western North Carolina since 1996.

Our goal is to provide residential and commercial heating and air conditioning services that are energy efficient and environmentally friendly. No matter the project, our team is dedicated to assisting you with all your heating, cooling, and air quality needs.

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We Service All Brands

Amana Heating & Air Conditioning. American Standard Heating & Air Conditioning. Bosch. Bryant Heating & Cooling Systems. Carrier. Comfortmaker. Daikin. Goodman Air Conditioning & Heating. Lennox. Mitsubishi. Payne. Rheem. Ruud. Trane. Westinghouse. York.

Customer Reviews

Excellent
4.7
Based on 267 reviews
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All Seasons Heating and Air terrific. K owledgeable professionals and the technician Msrty is super cool. I highly recommend.
Response from the owner: Thank you for the review Barbara!
Extremely competent, professional, courteous.
Response from the owner: Thank you for your kind words, Mark!
All was going well. Our insurance claim was approved, all was good, 100% covered. Then the sales guy spoke to our insurance company. Needless to say, we won't be going with this company. 3 stars for being friendlyand returning calls,
This is an HONEST company. I can’t emphasize enough how valuable that is in this day and age. We reached out to All Seasons after our dinosaur of a boiler made some strange noises when the power returned following Hurricane Helene. After receiving some devastating news from a competitor company that the boiler was way too old and “installed poorly” and by “looking at it” they could tell that all hope was lost they issued us a bid for a $16,000+ replacement boiler. Being a licensed Architect I was able to quickly assess that they were avoiding actually taking a good look at the unit and upon their urgent follow ups that we need to get them a $1000 deposit that day in order to get parts ordered on time I started to sense that I was being taken for a ride. On their 3rd phone call follow up in 2 days I indicated that I was shopping bids and their response was “Oh. Ok well I’m not sure how competitive we are but if you want to let me know what the other bids are we could see if there is any wiggle room in the quote.”Marty from All Seasons showed up, recognized that it was an older unit, talked us thru some potential issues that might be causing the problem, then made the assessment that it was actually most likely a minor problem that he should be able to address in the field. He confirmed that we were prepared to cover his hourly cost prior to proceeding, then completed the task in a timeframe UNDER what he had originally estimated. And most importantly IT WORKED!For under $500 our unit is up and running beautifully and right in time for the cold Season. We’re aware that the time is coming for us to invest in a new unit, but at this point monies are tight and we’re extremely grateful to have had the pleasure of working with such a competent and trustworthy company.Trust me, honesty is everything.
Response from the owner: Thank you so much for your kind words, Jason. Honesty and integrity are characteristics that are so important to who we are as a team. We are thrilled, Marty was able to address the issues with your boiler. We looked forward to serving you in the future.
All Seasons is the best. Morgan installed my gas furnace about 10 years ago and it has been trouble free. Marty came out and did a thorough inspection after Helene and fortunately there was no damage. I am now getting info on having the ductwork cleaned. They are a business you can trust.
Response from the owner: Thank you so much for you kind review. We are so grateful for your business and your support. We look forward to serving you in the future.
My always go to for Heating and Air concerns or problems... they are honest and upfront... I also refer my clients to them...
Response from the owner: Thank you so much for your kind review Justin! We are so appreciative of you and your business. We look forward to serving you in the future!
Response from the owner: Thank you for your 5-star Review, Lucy! We look forward to serving you again in the future.
Thorough, experienced, explained situation & options available very well. Having a dual fuel furnace/heat pump installed in two weeks. Two weeks after installation wife says heat generated seems to be more even and smoother and I agree.
Response from the owner: Thank you for the review, Gene! We are looking forward to working with you in two weeks!
The technicians were knowledgeable, professional with on time arrival. They worked diligently throughout the day and were very responsive to customer requests
Response from the owner: Thank you Robert for the very kind review! We are so appreciative of your business and look forward to serving you again in the future.
Worked us in for an urgent service, arrived on time and resolved the issue. Very happy with All Seasons!
Response from the owner: Thank you Colleen for your very kind review! We are so pleased our team was able to address your issues. We look forward to serving you in the future.
Technician prompt, courteous and fixed the problem. Thank you.
Response from the owner: Thank you for your kind review! We are grateful for the opportunity to serve you.
Great service. Good customer communications. Because of the Asheville storm, we had to wait for repair man for two days, but when he arrived, he fixed our furnace issue right away. Such a relief!
Response from the owner: Thank you for your kind review! We are so pleased our team was able to get your furnace running. We look forward to serving you in the future.
Jake did a great job with his diagnosis of a failed part in my unit. Thanks for your quick response to our concerns.
Response from the owner: Gino, thank you for your kind review. We are so glad Jake was able to get your unit up and running. We look forward to serving you in the future.
Xavier was very kind, easy going and professional, and it was a great relief to have the hvac serviced and assessed
Response from the owner: Thank you for your very kind review Daisy! We are so please that you had a wonderful experience with Xavier. We look forward to serving you in the future.
Techs were very thorough and competent. I would highly recommend this company.
Response from the owner: Thank you for the review, Peggy!
Technician very knowledgeable, friendly, expert at service. Definitely recommend to anyone!!
Response from the owner: Thank you!
All Seasons did a wonderful job for us from start to finish. Purchasing two new HVAC units is a large decision and expenditure. We are lucky to have All Seasons supporting us. They are a Professional outfit!
Response from the owner: Thanks so much for the review, Steven! It makes our day to hear about the professionalism of our team! Thank you for choosing All Seasons for your HVAC needs!
Response from the owner: Thank you!
Response from the owner: 😊Thank you, Jackie!
The technicians are always efficient and respectful in answering my questions. All of the work had been completed on time and has been quality.
Response from the owner: Thank you so much for taking the time to leave us this review, Kerri! We’re happy to hear you had a great experience with us.
Friendly service , knowledgeable techs and staff and quick communication. Very comforting outfit to have to service a secondary or primary home .
Response from the owner: Rich, thank you for highlighting our outstanding team in your review! We’ll pass along your compliments to our team. We are looking forward to serving you again soon!
Marty and Brandon were fantastic. Brandon been here before and always polite and professional. Marty educated me on air flow. I had a question about what I was doing in my shop. I knew something was not working right but I was going in the opposite direction in the logical process. Once Marty explained the concept of air flow and the purpose of each units of hvac, we made 2 quick changes and everything cleared up. I realize he probably took more time than normal, but that time not only helped me tremendously, but spoke volumes about your company. To me, it is you put the customer first. You haven't turned your techs into salespeople and that the customer is valued. I've had this feeling for many years that I have been with All Seasons, but these two fantastic techs solidified that feeling.Easily a 5 star rating out of 5. If it's a 10 star rating than a 10. Kudos to both of these techs.
Response from the owner: Hello Ron, we appreciate the outstanding review and are delighted we could help. We appreciate reading feedback like the one you left us! We strive to make our customers a top priority so happy to hear you have had this experience for many years. Thank you for being a loyal customer!
Great Worker. Very professional & knows his stuff.
Response from the owner: Thank you for the review!
Always professional and arrive in the time slot they provide. Always answer any question I may have.
Response from the owner: Gilbert, thank you for the review! We are glad to hear you had a great experience with us. We hope you are enjoying your Platinum membership with us. We will see you in 6 months!
Very pleased with the professionalism of the company. From start to finish, I felt that my needs were addressed in a timely manner. On installation day things were quick, and smooth and the technicians were very courteous, professional, and knowledgeable. Highly recommend them.
Response from the owner: JP, it's great to hear about your experience with us. We appreciate you taking the time to give us such a great review.
Super amazing and fast and very thoughtful!
Response from the owner: Thank you for taking the time to give us a review Angel!
Our a/c quit working the evening of 8/6 and it was getting too warm in the house with our kids. We called around and everyone was saying they wouldn't be able to come take a look until 8/8. All Seasons was able to squeeze us in to at least look and said if they had the time and parts to fix it then they would. Cody came out and was very professional. He showed me the issues and gave me the upfront pricing which calmed my anxiety because I was already thinking we wouldn't be able to pay. Cody had us up and running within 2 hours and. He explained everything and even showed me pictures so I could better understand what he was explaining. He even gave some pointers for maintenance if we wanted to be proactive homeowners which i really appreciate. He was not condescending and answered all my questions without rushing me. I will definitely recommend them to anyone who asks.
Response from the owner: Thank you so much for taking the time to leave us this amazing review Tiffany! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.
First impression was good. Were able to come out quickly and let us know when they were there. But then the tech that was there gave us no information of what the issue was. He gave a lot of attitude. He definately didn't want to do job. We had to call office to find out what they suggested. When questioning the billing because they didn't give us information until we called and compliant about tech, they would not acknowledge their lack of letting us know. Told office that we were unhappy with the service we recieved but never received any discount. Just received numerous calls and emails saying we owed the service call fee. BUT we didn't get any answers from the tech that was on this service call. We had to call and place a complaint about tech before the manager relayed message through office personnel. We would not recommend this company.
Response from the owner: You agreed to pay the diagnostic fee prior to booking the call, then decided you didn't want to pay it because you didn't like the technician's diagnosis. The diagnosis consisted of inaccessible ductwork due to construction of the home, and recommendation that duct cleaning would not fix the animal urine smell in the home. Since you were not onsite at the time of the appointment, the technician was not able to fully explain and show you why there are no simple solutions. The technician's findings were clearly written on the invoice that you received multiple times over the course of three months due to your failure to adhere to the agreed upon payment terms.To reiterate, All Seasons provided potential solutions that you chose not to perform since you were selling the home. We are sorry you were not satisfied with your experience and wish you the best of luck with future projects.
The office staff, HVAC technicians were very professional. We were given several options for replacement of the HVAC and answered all questions. I was also given a payment plan option that best suited my needs. We were scheduled out, but were able to have installed earlier than expected. The installment team was punctual and kept us updated throughout the day while working in the rain. We highly recommend and will use them again.
Response from the owner: Thank you for the positive review Vernoncia! We strive to provide excellent customer service and high-quality service. We are happy to hear that we exceeded your expectations.
Great service!
Response from the owner: Thank you!
Worked right thru the rain to finish on time
Response from the owner: Thank you for the review, Johnny! Timely completion of service is important to our install team.
Jake set about his work with the confidence of a man who knows exactly what he is doing. He was quick, efficient, and quiet. Most of the time we didn't even know he was here! Excellent Service as always no matter who shows up. Jake took care of the unit and is a welcome change from other techs. and companies that we have used in the past. Thanks Jake and Be Well! Mr. & Mrs. Larrie J. Ausman Sr. 7/11/24: I reiterate the above post, highly satisfied with the work AGAIN!
Response from the owner: Thank you! We appreciate you very much!
Response from the owner: Thank you!
Response from the owner: Thank you, Kirstin. We strive to provide this level of service and communication to all our customers. We appreciate you taking the time to write a review!
Response from the owner: Thank you!
Jacob stomped all over my garden. Kim has zero customer service skills. They apparently don’t know the difference between a Trane system and a Lennox system. No urgency to get anything fixed. Got a different company to come out and got the job done immediately. My advice: call someone else.
Response from the owner: Thank you!
Marty was on time, thorough and very pleasant. Overall good experience!
Response from the owner: Thank you for the review, Barbara!
All Seasons came out yesterday and did a repair for me on one of my projects, they where both effective and efficient, Jason the technician was punctual, knowledgeable and friendly, I would highly recommend this company and look forward to having a long working relationship with them
Response from the owner: We appreciate the review, Anthony! I will make sure to pass this along to Jason. We are looking forward to working with you on future projects.
Thermostat is now easy to control. Thanks for putting up with me. I'm so glad I found you guys over 20 years ago. One question. What is this? An ADA control unit? Can you all use it? OK, 3 questions.
Response from the owner: Thanks for being a loyal customer Frank! This is a pek plus. It is needed on some systems, but not all. It comes with all the ecobees.
Emergency water from the ceiling! Jake came out within an hour and resolved all issues even fixed a faulty shutoff switch on AC that was clogged and overflowing!! Only company that agreed same day!!! Thank you All Seasons we will be customers for life!!! Great job Jake!! You really saved our day!!!
Response from the owner: Holly, thank you for the review! Our goal is to get customers in as soon as we can. I am glad to hear Jake was able to get you going same day as well!
We have been with All Seasons for over a year (this is my second 5-star review) and we think they have some of most friendly and knowledgeable techs in the biz. We also really appreciate Kim on the office phones who worked out a billing issue we had on our Gold maintenance membership, set up a technician to be at our house within three hours of the phone call for a furnace and A/C outage, and filled us with good reasons to renew our maintenance plan.
Response from the owner: Hey Tommy, we appreciate the fantastic review and are glad we could be of service. Great choice renewing your membership so you will be able to continue the excellent benefits that come with being a member! If you have any further needs or questions, please reach out!
They were able to get to me within a few hours of my call. This was great because it is a public space. The technician was professional, and very knowledgeable. Resolved the issue quickly. Highly recommend.
Response from the owner: We strive to be as efficient as we can. So glad to hear we were able to get you in so quickly. Thank you for the review, Jim!
Jason is an extremely thorough and contentious technician. He took the time to find our issue and repaired it in a timely manner. The folks at All Seasons always find a way to help us out, even in times of emergency. Thank you to them. Recommend them highly!
Response from the owner: I agree with you, Joel. Jason is very conscientious and takes great pride in his work. Thank you for taking the time to give us a review.
We had All Season replace our upstairs heating/cooling system. Both Jason and Xavier did an outstanding job. They are both friendly, courteous, and knowledgeable. I highly recommend Jason, Xavier and All Seasons for your heating/cooling needs!
Response from the owner: Thank you for letting us know! We appreciate you.
Response from the owner: Thank you!
Jason and Xavier did an amazing job installing our new air conditioner and furnace. Both were extremely knowledgeable and personable. I couldn’t have hand picked better guys to spend the day with. Jason took the time to explain my new, fancy thermostat and I am thrilled with my nice, cool home. Overall, an outstanding experience. I highly recommend these guys!!
Response from the owner: Thanks, Brynne for the great review! We strive to provide the best customer service and are glad to hear that Jason & Xavier provided you with that service. I will pass this along to both of them.
Response from the owner: Thank you!
Response from the owner: Thank You!
This service was the same as every other service I've had from you guys. Excellent as always ! Thanks for everything you guys have done for us!
Response from the owner: Thank you, so much for your positive feedback Matt! We appreciate your kind words and are so glad that you had a great experiences with us.
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