Heat Pump Maintenance In Other, NC 28711 | All Seasons Heating & Air Conditioning

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Heat Pump Maintenance in Other, NC 28711

August 20, 2020

“Austin did a great job!”

– M C.

« Air Conditioner Repair in Asheville, NC 28805 » Heat Pump Maintenance in Asheville, NC 28804

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Google Rating

4.7

Based on 267 reviews

All Seasons Heating & Air Conditioning

4.7

review us on See all reviews

Barbara Sommerville

1733345836

All Seasons Heating and Air terrific. K owledgeable professionals and the technician Msrty is super cool. I highly recommend.

Mark VanLandingham

1733151863

Extremely competent, professional, courteous.

1732318703

All was going well. Our insurance claim was approved, all was good, 100% covered. Then the sales guy spoke to our insurance company. Needless to say, we won't be going with this company. 3 stars for being friendlyand returning calls,

1732225380

This is an HONEST company. I can’t emphasize enough how valuable that is in this day and age. We reached out to All Seasons after our dinosaur of a boiler made some strange noises when the power returned following Hurricane Helene. After receiving some devastating news from a competitor company that the boiler was way too old and “installed poorly” and by “looking at it” they could tell that all hope was lost they issued us a bid for a $16,000+ replacement boiler. Being a licensed Architect I was able to quickly assess that they were avoiding actually taking a good look at the unit and upon their urgent follow ups that we need to get them a $1000 deposit that day in order to get parts ordered on time I started to sense that I was being taken for a ride. On their 3rd phone call follow up in 2 days I indicated that I was shopping bids and their response was “Oh. Ok well I’m not sure how competitive we are but if you want to let me know what the other bids are we could see if there is any wiggle room in the quote.”Marty from All Seasons showed up, recognized that it was an older unit, talked us thru some potential issues that might be causing the problem, then made the assessment that it was actually most likely a minor problem that he should be able to address in the field. He confirmed that we were prepared to cover his hourly cost prior to proceeding, then completed the task in a timeframe UNDER what he had originally estimated. And most importantly IT WORKED!For under $500 our unit is up and running beautifully and right in time for the cold Season. We’re aware that the time is coming for us to invest in a new unit, but at this point monies are tight and we’re extremely grateful to have had the pleasure of working with such a competent and trustworthy company.Trust me, honesty is everything.

On An Adventure

1731685925

All Seasons is the best. Morgan installed my gas furnace about 10 years ago and it has been trouble free. Marty came out and did a thorough inspection after Helene and fortunately there was no damage. I am now getting info on having the ductwork cleaned. They are a business you can trust.

1731677835

My always go to for Heating and Air concerns or problems... they are honest and upfront... I also refer my clients to them...

1730228778

1730139619

Thorough, experienced, explained situation & options available very well. Having a dual fuel furnace/heat pump installed in two weeks. Two weeks after installation wife says heat generated seems to be more even and smoother and I agree.

1729807771

The technicians were knowledgeable, professional with on time arrival. They worked diligently throughout the day and were very responsive to customer requests

1729778012

Worked us in for an urgent service, arrived on time and resolved the issue. Very happy with All Seasons!

I don’t Want to

1729619751

Technician prompt, courteous and fixed the problem. Thank you.

1729288706

Great service. Good customer communications. Because of the Asheville storm, we had to wait for repair man for two days, but when he arrived, he fixed our furnace issue right away. Such a relief!

1729110611

Jake did a great job with his diagnosis of a failed part in my unit. Thanks for your quick response to our concerns.

1727289933

Xavier was very kind, easy going and professional, and it was a great relief to have the hvac serviced and assessed

1727276460

Techs were very thorough and competent. I would highly recommend this company.

1726671794

Technician very knowledgeable, friendly, expert at service. Definitely recommend to anyone!!

Steven Freedman

1726262466

All Seasons did a wonderful job for us from start to finish. Purchasing two new HVAC units is a large decision and expenditure. We are lucky to have All Seasons supporting us. They are a Professional outfit!

1726177909

Jackie DeSantis

1725646283

1725468530

The technicians are always efficient and respectful in answering my questions. All of the work had been completed on time and has been quality.

1724952388

Friendly service , knowledgeable techs and staff and quick communication. Very comforting outfit to have to service a secondary or primary home .

1724271855

Marty and Brandon were fantastic. Brandon been here before and always polite and professional. Marty educated me on air flow. I had a question about what I was doing in my shop. I knew something was not working right but I was going in the opposite direction in the logical process. Once Marty explained the concept of air flow and the purpose of each units of hvac, we made 2 quick changes and everything cleared up. I realize he probably took more time than normal, but that time not only helped me tremendously, but spoke volumes about your company. To me, it is you put the customer first. You haven't turned your techs into salespeople and that the customer is valued. I've had this feeling for many years that I have been with All Seasons, but these two fantastic techs solidified that feeling.Easily a 5 star rating out of 5. If it's a 10 star rating than a 10. Kudos to both of these techs.

Virginia Pressley

1724260320

Great Worker. Very professional & knows his stuff.

1724091508

Always professional and arrive in the time slot they provide. Always answer any question I may have.

1723838554

Very pleased with the professionalism of the company. From start to finish, I felt that my needs were addressed in a timely manner. On installation day things were quick, and smooth and the technicians were very courteous, professional, and knowledgeable. Highly recommend them.

1723834676

Super amazing and fast and very thoughtful!

1723139335

Our a/c quit working the evening of 8/6 and it was getting too warm in the house with our kids. We called around and everyone was saying they wouldn't be able to come take a look until 8/8. All Seasons was able to squeeze us in to at least look and said if they had the time and parts to fix it then they would. Cody came out and was very professional. He showed me the issues and gave me the upfront pricing which calmed my anxiety because I was already thinking we wouldn't be able to pay. Cody had us up and running within 2 hours and. He explained everything and even showed me pictures so I could better understand what he was explaining. He even gave some pointers for maintenance if we wanted to be proactive homeowners which i really appreciate. He was not condescending and answered all my questions without rushing me. I will definitely recommend them to anyone who asks.

1722570214

First impression was good. Were able to come out quickly and let us know when they were there. But then the tech that was there gave us no information of what the issue was. He gave a lot of attitude. He definately didn't want to do job. We had to call office to find out what they suggested. When questioning the billing because they didn't give us information until we called and compliant about tech, they would not acknowledge their lack of letting us know. Told office that we were unhappy with the service we recieved but never received any discount. Just received numerous calls and emails saying we owed the service call fee. BUT we didn't get any answers from the tech that was on this service call. We had to call and place a complaint about tech before the manager relayed message through office personnel. We would not recommend this company.

Vernoncia Ledford

1721773269

The office staff, HVAC technicians were very professional. We were given several options for replacement of the HVAC and answered all questions. I was also given a payment plan option that best suited my needs. We were scheduled out, but were able to have installed earlier than expected. The installment team was punctual and kept us updated throughout the day while working in the rain. We highly recommend and will use them again.

1721403100

Great service!

1721339095

Worked right thru the rain to finish on time

Larrie J. Ausman

1720731880

Jake set about his work with the confidence of a man who knows exactly what he is doing. He was quick, efficient, and quiet. Most of the time we didn't even know he was here! Excellent Service as always no matter who shows up. Jake took care of the unit and is a welcome change from other techs. and companies that we have used in the past. Thanks Jake and Be Well! Mr. & Mrs. Larrie J. Ausman Sr. 7/11/24: I reiterate the above post, highly satisfied with the work AGAIN!

1720718002

1720715648

Princess Ferguson

1720708243

1720619319

Jacob stomped all over my garden. Kim has zero customer service skills. They apparently don’t know the difference between a Trane system and a Lennox system. No urgency to get anything fixed. Got a different company to come out and got the job done immediately. My advice: call someone else.

1720570208

Barbara Furlong

1720033531

Marty was on time, thorough and very pleasant. Overall good experience!

1719573223

All Seasons came out yesterday and did a repair for me on one of my projects, they where both effective and efficient, Jason the technician was punctual, knowledgeable and friendly, I would highly recommend this company and look forward to having a long working relationship with them

1719350867

Thermostat is now easy to control. Thanks for putting up with me. I'm so glad I found you guys over 20 years ago. One question. What is this? An ADA control unit? Can you all use it? OK, 3 questions.

1719114994

Emergency water from the ceiling! Jake came out within an hour and resolved all issues even fixed a faulty shutoff switch on AC that was clogged and overflowing!! Only company that agreed same day!!! Thank you All Seasons we will be customers for life!!! Great job Jake!! You really saved our day!!!

1718980387

We have been with All Seasons for over a year (this is my second 5-star review) and we think they have some of most friendly and knowledgeable techs in the biz. We also really appreciate Kim on the office phones who worked out a billing issue we had on our Gold maintenance membership, set up a technician to be at our house within three hours of the phone call for a furnace and A/C outage, and filled us with good reasons to renew our maintenance plan.

1718910815

They were able to get to me within a few hours of my call. This was great because it is a public space. The technician was professional, and very knowledgeable. Resolved the issue quickly. Highly recommend.

1718906756

Jason is an extremely thorough and contentious technician. He took the time to find our issue and repaired it in a timely manner. The folks at All Seasons always find a way to help us out, even in times of emergency. Thank you to them. Recommend them highly!

1718107404

We had All Season replace our upstairs heating/cooling system. Both Jason and Xavier did an outstanding job. They are both friendly, courteous, and knowledgeable. I highly recommend Jason, Xavier and All Seasons for your heating/cooling needs!

1718038048

1717623899

Jason and Xavier did an amazing job installing our new air conditioner and furnace. Both were extremely knowledgeable and personable. I couldn’t have hand picked better guys to spend the day with. Jason took the time to explain my new, fancy thermostat and I am thrilled with my nice, cool home. Overall, an outstanding experience. I highly recommend these guys!!

1716996847

1716559609

1716232448

This service was the same as every other service I've had from you guys. Excellent as always ! Thanks for everything you guys have done for us!

All Seasons Heating & Air Conditioning · 147 Emmas Grove Road · Fletcher, NC 28732

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