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Heat Pump Repair in Black Mountain, NC 28711

January 6, 2021

“Arrived on time; explained all thoroughly, checked out all systems as required.”

– M T.
« Gas Furnace Maintenance in Arden, NC 28704 » Gas Furnace Repair in Fletcher, NC 28732

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Google Rating
4.7
Based on 253 reviews
All Seasons Heating & Air Conditioning
4.7
review us onSee all reviews
Deborah Kim
Deborah Kim
1726671794
Technician very knowledgeable, friendly, expert at service. Definitely recommend to anyone!!
Steven Freedman
Steven Freedman
1726262466
All Seasons did a wonderful job for us from start to finish. Purchasing two new HVAC units is a large decision and expenditure. We are lucky to have All Seasons supporting us. They are a Professional outfit!
Robert Decker
Robert Decker
1726177909
Jackie DeSantis
Jackie DeSantis
1725646283
Kerri Paulson
Kerri Paulson
1725468530
The technicians are always efficient and respectful in answering my questions. All of the work had been completed on time and has been quality.
rich hopper
rich hopper
1724952388
Friendly service , knowledgeable techs and staff and quick communication. Very comforting outfit to have to service a secondary or primary home .
Ron Bradley
Ron Bradley
1724271855
Marty and Brandon were fantastic. Brandon been here before and always polite and professional. Marty educated me on air flow. I had a question about what I was doing in my shop. I knew something was not working right but I was going in the opposite direction in the logical process. Once Marty explained the concept of air flow and the purpose of each units of hvac, we made 2 quick changes and everything cleared up. I realize he probably took more time than normal, but that time not only helped me tremendously, but spoke volumes about your company. To me, it is you put the customer first. You haven't turned your techs into salespeople and that the customer is valued. I've had this feeling for many years that I have been with All Seasons, but these two fantastic techs solidified that feeling.Easily a 5 star rating out of 5. If it's a 10 star rating than a 10. Kudos to both of these techs.
Virginia Pressley
Virginia Pressley
1724260320
Great Worker. Very professional & knows his stuff.
Gilbert Nolet
Gilbert Nolet
1724091508
Always professional and arrive in the time slot they provide. Always answer any question I may have.
J P
J P
1723838554
Very pleased with the professionalism of the company. From start to finish, I felt that my needs were addressed in a timely manner. On installation day things were quick, and smooth and the technicians were very courteous, professional, and knowledgeable. Highly recommend them.
Angel Tran
Angel Tran
1723834676
Super amazing and fast and very thoughtful!
Tiffany Lau
Tiffany Lau
1723139335
Our a/c quit working the evening of 8/6 and it was getting too warm in the house with our kids. We called around and everyone was saying they wouldn't be able to come take a look until 8/8. All Seasons was able to squeeze us in to at least look and said if they had the time and parts to fix it then they would. Cody came out and was very professional. He showed me the issues and gave me the upfront pricing which calmed my anxiety because I was already thinking we wouldn't be able to pay. Cody had us up and running within 2 hours and. He explained everything and even showed me pictures so I could better understand what he was explaining. He even gave some pointers for maintenance if we wanted to be proactive homeowners which i really appreciate. He was not condescending and answered all my questions without rushing me. I will definitely recommend them to anyone who asks.
Cindy Boone
Cindy Boone
1722570214
First impression was good. Were able to come out quickly and let us know when they were there. But then the tech that was there gave us no information of what the issue was. He gave a lot of attitude. He definately didn't want to do job. We had to call office to find out what they suggested. When questioning the billing because they didn't give us information until we called and compliant about tech, they would not acknowledge their lack of letting us know. Told office that we were unhappy with the service we recieved but never received any discount. Just received numerous calls and emails saying we owed the service call fee. BUT we didn't get any answers from the tech that was on this service call. We had to call and place a complaint about tech before the manager relayed message through office personnel. We would not recommend this company.
Peggy Lockwood
Peggy Lockwood
1722080438
Techs were very thorough and competent. I would highly recommend this company.
Vernoncia Ledford
Vernoncia Ledford
1721773269
The office staff, HVAC technicians were very professional. We were given several options for replacement of the HVAC and answered all questions. I was also given a payment plan option that best suited my needs. We were scheduled out, but were able to have installed earlier than expected. The installment team was punctual and kept us updated throughout the day while working in the rain. We highly recommend and will use them again.
Cynthia Tuley
Cynthia Tuley
1721403100
Great service!
Johnny Davis
Johnny Davis
1721339095
Worked right thru the rain to finish on time
Larrie J. Ausman
Larrie J. Ausman
1720731880
Jake set about his work with the confidence of a man who knows exactly what he is doing. He was quick, efficient, and quiet. Most of the time we didn't even know he was here! Excellent Service as always no matter who shows up. Jake took care of the unit and is a welcome change from other techs. and companies that we have used in the past. Thanks Jake and Be Well! Mr. & Mrs. Larrie J. Ausman Sr. 7/11/24: I reiterate the above post, highly satisfied with the work AGAIN!
Dan Brewer
Dan Brewer
1720718002
Kirstin Shrode
Kirstin Shrode
1720715648
Princess Ferguson
Princess Ferguson
1720708243
Nick Liebl
Nick Liebl
1720619319
Jacob stomped all over my garden. Kim has zero customer service skills. They apparently don’t know the difference between a Trane system and a Lennox system. No urgency to get anything fixed. Got a different company to come out and got the job done immediately. My advice: call someone else.
Bill H
Bill H
1720570208
Barbara Furlong
Barbara Furlong
1720033531
Marty was on time, thorough and very pleasant. Overall good experience!
Anthony Hunter
Anthony Hunter
1719573223
All Seasons came out yesterday and did a repair for me on one of my projects, they where both effective and efficient, Jason the technician was punctual, knowledgeable and friendly, I would highly recommend this company and look forward to having a long working relationship with them
Frank D. Ash
Frank D. Ash
1719350867
Thermostat is now easy to control. Thanks for putting up with me. I'm so glad I found you guys over 20 years ago. One question. What is this? An ADA control unit? Can you all use it? OK, 3 questions.
holly grecsek
holly grecsek
1719114994
Emergency water from the ceiling! Jake came out within an hour and resolved all issues even fixed a faulty shutoff switch on AC that was clogged and overflowing!! Only company that agreed same day!!! Thank you All Seasons we will be customers for life!!! Great job Jake!! You really saved our day!!!
Tommy Dott
Tommy Dott
1718980387
We have been with All Seasons for over a year (this is my second 5-star review) and we think they have some of most friendly and knowledgeable techs in the biz. We also really appreciate Kim on the office phones who worked out a billing issue we had on our Gold maintenance membership, set up a technician to be at our house within three hours of the phone call for a furnace and A/C outage, and filled us with good reasons to renew our maintenance plan.
Jim Kloman
Jim Kloman
1718910815
They were able to get to me within a few hours of my call. This was great because it is a public space. The technician was professional, and very knowledgeable. Resolved the issue quickly. Highly recommend.
Joel Parker
Joel Parker
1718906756
Jason is an extremely thorough and contentious technician. He took the time to find our issue and repaired it in a timely manner. The folks at All Seasons always find a way to help us out, even in times of emergency. Thank you to them. Recommend them highly!
Robert Melnyk
Robert Melnyk
1718107404
We had All Season replace our upstairs heating/cooling system. Both Jason and Xavier did an outstanding job. They are both friendly, courteous, and knowledgeable. I highly recommend Jason, Xavier and All Seasons for your heating/cooling needs!
cheryl chalk
cheryl chalk
1718038048
Brynne Hanks
Brynne Hanks
1717623899
Jason and Xavier did an amazing job installing our new air conditioner and furnace. Both were extremely knowledgeable and personable. I couldn’t have hand picked better guys to spend the day with. Jason took the time to explain my new, fancy thermostat and I am thrilled with my nice, cool home. Overall, an outstanding experience. I highly recommend these guys!!
Tom Lukas
Tom Lukas
1716996847
Riki Braentner
Riki Braentner
1716559609
matt Parham
matt Parham
1716232448
This service was the same as every other service I've had from you guys. Excellent as always ! Thanks for everything you guys have done for us!
J. Michael Cox
J. Michael Cox
1715967538
Knowledgable and efficient. Great experience
Jim Burnett
Jim Burnett
1715045204
Great promt service. Very professional tech.
Audrey Stelloh
Audrey Stelloh
1714946412
I am very pleased with the service and quality from All Seasons.Jacob did a great job with my A/C maintenance and cleaning.
Nancie Nelson
Nancie Nelson
1714667891
Marty was great! AC a fix was simple and he didn’t try to make it more so or complicate things. Very pleased.
Judy Shook
Judy Shook
1714519374
Jason, Xavier and Jake did a great job installing our new heating and air conditioning unit. They were courteous, good communicators, clean (wearing booties over their shoes every time they came in the house), and kind. We're happy with the training that Jason gave us with our new theromstat as we're not naturally techno-geeks. It really isn't hard, especially the way he explained it. He trained us on the app, too.We had already trusted and appreciated the annual maintenance crew, Xavier and Jake.Celvin helped us choose a good package with the right options for our home and budget. He did a fine job with the follow up call to make sure everything was working to our satisfaction.
Melissa Bennett
Melissa Bennett
1714259295
Friendly, knowledgeable, efficient and local. All Seasons in a my go-to heating and AC company.
Robb Smith
Robb Smith
1713986612
They were amazing. Explained everything in detail to me. Jason..Xavier..a Joel were professional ..fast...id recommend them to anyone who needs their service!!
Teresa Mcmahon
Teresa Mcmahon
1713469392
Aron was very pleasant and very knowledgeableTook care of the problem so far and he said if it happens again to call him and he would be out
Karen Miller
Karen Miller
1713455319
This company provided excellent service. Aran was very kind and explained things thoroughly. I highly recommend ALL SEASONS!!!
Sandy Trevor
Sandy Trevor
1713198531
Elaine McGuire
Elaine McGuire
1712780122
Jacob did a great job, and is as pleasant as he is proficient!
RICHie RICH
RICHie RICH
1712763220
ALL SEASONS HEATING & AIR are excellent! Received a Text in Advance with Technicians Picture and Experience Credentials... The Technicians are Extremely Knowledgeable and Great guys! Polite, Considerate and Smart, repaired our AC at a Very affordable price... I will highly recommend them to our Homeowners association, friends and neighbors.., TRUST-WORTHY
Greene Shepherd
Greene Shepherd
1711739456
All seasons has been servicing my home for ~15 years. Always polite, timely and do a good job.
Charles Lance
Charles Lance
1710774457
I found all staff and tech folks at all seasons to be very personable and professional and detailed. Highly recommend. I wouldn’t go anywhere else in the future.
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