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Heat Pump Maintenance in Arden, NC 28704

May 12, 2020

“Very professional and reliable Hvac people. Thanks for doing a super job”

– Cat H.
« Air Conditioner Maintenance in Flat Rock, NC 28731 » Gas Furnace Repair in Arden, NC 28704

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Google Rating
4.7
Based on 267 reviews
All Seasons Heating & Air Conditioning
4.7
review us onSee all reviews
Barbara Sommerville
Barbara Sommerville
1733345836
All Seasons Heating and Air terrific. K owledgeable professionals and the technician Msrty is super cool. I highly recommend.
Mark VanLandingham
Mark VanLandingham
1733151863
Extremely competent, professional, courteous.
Momma Bear
Momma Bear
1732318703
All was going well. Our insurance claim was approved, all was good, 100% covered. Then the sales guy spoke to our insurance company. Needless to say, we won't be going with this company. 3 stars for being friendlyand returning calls,
Jason Jones
Jason Jones
1732225380
This is an HONEST company. I can’t emphasize enough how valuable that is in this day and age. We reached out to All Seasons after our dinosaur of a boiler made some strange noises when the power returned following Hurricane Helene. After receiving some devastating news from a competitor company that the boiler was way too old and “installed poorly” and by “looking at it” they could tell that all hope was lost they issued us a bid for a $16,000+ replacement boiler. Being a licensed Architect I was able to quickly assess that they were avoiding actually taking a good look at the unit and upon their urgent follow ups that we need to get them a $1000 deposit that day in order to get parts ordered on time I started to sense that I was being taken for a ride. On their 3rd phone call follow up in 2 days I indicated that I was shopping bids and their response was “Oh. Ok well I’m not sure how competitive we are but if you want to let me know what the other bids are we could see if there is any wiggle room in the quote.”Marty from All Seasons showed up, recognized that it was an older unit, talked us thru some potential issues that might be causing the problem, then made the assessment that it was actually most likely a minor problem that he should be able to address in the field. He confirmed that we were prepared to cover his hourly cost prior to proceeding, then completed the task in a timeframe UNDER what he had originally estimated. And most importantly IT WORKED!For under $500 our unit is up and running beautifully and right in time for the cold Season. We’re aware that the time is coming for us to invest in a new unit, but at this point monies are tight and we’re extremely grateful to have had the pleasure of working with such a competent and trustworthy company.Trust me, honesty is everything.
On An Adventure
On An Adventure
1731685925
All Seasons is the best. Morgan installed my gas furnace about 10 years ago and it has been trouble free. Marty came out and did a thorough inspection after Helene and fortunately there was no damage. I am now getting info on having the ductwork cleaned. They are a business you can trust.
Justin Purnell
Justin Purnell
1731677835
My always go to for Heating and Air concerns or problems... they are honest and upfront... I also refer my clients to them...
Lucy Kelly
Lucy Kelly
1730228778
GENE MILLER
GENE MILLER
1730139619
Thorough, experienced, explained situation & options available very well. Having a dual fuel furnace/heat pump installed in two weeks. Two weeks after installation wife says heat generated seems to be more even and smoother and I agree.
Robert Leduc
Robert Leduc
1729807771
The technicians were knowledgeable, professional with on time arrival. They worked diligently throughout the day and were very responsive to customer requests
Colleen Parker
Colleen Parker
1729778012
Worked us in for an urgent service, arrived on time and resolved the issue. Very happy with All Seasons!
I don’t Want to
I don’t Want to
1729619751
Technician prompt, courteous and fixed the problem. Thank you.
Aimes Pugh
Aimes Pugh
1729288706
Great service. Good customer communications. Because of the Asheville storm, we had to wait for repair man for two days, but when he arrived, he fixed our furnace issue right away. Such a relief!
gino vasta
gino vasta
1729110611
Jake did a great job with his diagnosis of a failed part in my unit. Thanks for your quick response to our concerns.
daisy marquis
daisy marquis
1727289933
Xavier was very kind, easy going and professional, and it was a great relief to have the hvac serviced and assessed
Peggy Lockwood
Peggy Lockwood
1727276460
Techs were very thorough and competent. I would highly recommend this company.
Deborah Kim
Deborah Kim
1726671794
Technician very knowledgeable, friendly, expert at service. Definitely recommend to anyone!!
Steven Freedman
Steven Freedman
1726262466
All Seasons did a wonderful job for us from start to finish. Purchasing two new HVAC units is a large decision and expenditure. We are lucky to have All Seasons supporting us. They are a Professional outfit!
Robert Decker
Robert Decker
1726177909
Jackie DeSantis
Jackie DeSantis
1725646283
Kerri Paulson
Kerri Paulson
1725468530
The technicians are always efficient and respectful in answering my questions. All of the work had been completed on time and has been quality.
rich hopper
rich hopper
1724952388
Friendly service , knowledgeable techs and staff and quick communication. Very comforting outfit to have to service a secondary or primary home .
Ron Bradley
Ron Bradley
1724271855
Marty and Brandon were fantastic. Brandon been here before and always polite and professional. Marty educated me on air flow. I had a question about what I was doing in my shop. I knew something was not working right but I was going in the opposite direction in the logical process. Once Marty explained the concept of air flow and the purpose of each units of hvac, we made 2 quick changes and everything cleared up. I realize he probably took more time than normal, but that time not only helped me tremendously, but spoke volumes about your company. To me, it is you put the customer first. You haven't turned your techs into salespeople and that the customer is valued. I've had this feeling for many years that I have been with All Seasons, but these two fantastic techs solidified that feeling.Easily a 5 star rating out of 5. If it's a 10 star rating than a 10. Kudos to both of these techs.
Virginia Pressley
Virginia Pressley
1724260320
Great Worker. Very professional & knows his stuff.
Gilbert Nolet
Gilbert Nolet
1724091508
Always professional and arrive in the time slot they provide. Always answer any question I may have.
J P
J P
1723838554
Very pleased with the professionalism of the company. From start to finish, I felt that my needs were addressed in a timely manner. On installation day things were quick, and smooth and the technicians were very courteous, professional, and knowledgeable. Highly recommend them.
Angel Tran
Angel Tran
1723834676
Super amazing and fast and very thoughtful!
Tiffany Lau
Tiffany Lau
1723139335
Our a/c quit working the evening of 8/6 and it was getting too warm in the house with our kids. We called around and everyone was saying they wouldn't be able to come take a look until 8/8. All Seasons was able to squeeze us in to at least look and said if they had the time and parts to fix it then they would. Cody came out and was very professional. He showed me the issues and gave me the upfront pricing which calmed my anxiety because I was already thinking we wouldn't be able to pay. Cody had us up and running within 2 hours and. He explained everything and even showed me pictures so I could better understand what he was explaining. He even gave some pointers for maintenance if we wanted to be proactive homeowners which i really appreciate. He was not condescending and answered all my questions without rushing me. I will definitely recommend them to anyone who asks.
Cindy Boone
Cindy Boone
1722570214
First impression was good. Were able to come out quickly and let us know when they were there. But then the tech that was there gave us no information of what the issue was. He gave a lot of attitude. He definately didn't want to do job. We had to call office to find out what they suggested. When questioning the billing because they didn't give us information until we called and compliant about tech, they would not acknowledge their lack of letting us know. Told office that we were unhappy with the service we recieved but never received any discount. Just received numerous calls and emails saying we owed the service call fee. BUT we didn't get any answers from the tech that was on this service call. We had to call and place a complaint about tech before the manager relayed message through office personnel. We would not recommend this company.
Vernoncia Ledford
Vernoncia Ledford
1721773269
The office staff, HVAC technicians were very professional. We were given several options for replacement of the HVAC and answered all questions. I was also given a payment plan option that best suited my needs. We were scheduled out, but were able to have installed earlier than expected. The installment team was punctual and kept us updated throughout the day while working in the rain. We highly recommend and will use them again.
Cynthia Tuley
Cynthia Tuley
1721403100
Great service!
Johnny Davis
Johnny Davis
1721339095
Worked right thru the rain to finish on time
Larrie J. Ausman
Larrie J. Ausman
1720731880
Jake set about his work with the confidence of a man who knows exactly what he is doing. He was quick, efficient, and quiet. Most of the time we didn't even know he was here! Excellent Service as always no matter who shows up. Jake took care of the unit and is a welcome change from other techs. and companies that we have used in the past. Thanks Jake and Be Well! Mr. & Mrs. Larrie J. Ausman Sr. 7/11/24: I reiterate the above post, highly satisfied with the work AGAIN!
Dan Brewer
Dan Brewer
1720718002
Kirstin Shrode
Kirstin Shrode
1720715648
Princess Ferguson
Princess Ferguson
1720708243
Nick
Nick
1720619319
Jacob stomped all over my garden. Kim has zero customer service skills. They apparently don’t know the difference between a Trane system and a Lennox system. No urgency to get anything fixed. Got a different company to come out and got the job done immediately. My advice: call someone else.
Bill H
Bill H
1720570208
Barbara Furlong
Barbara Furlong
1720033531
Marty was on time, thorough and very pleasant. Overall good experience!
Anthony Hunter
Anthony Hunter
1719573223
All Seasons came out yesterday and did a repair for me on one of my projects, they where both effective and efficient, Jason the technician was punctual, knowledgeable and friendly, I would highly recommend this company and look forward to having a long working relationship with them
Frank D. Ash
Frank D. Ash
1719350867
Thermostat is now easy to control. Thanks for putting up with me. I'm so glad I found you guys over 20 years ago. One question. What is this? An ADA control unit? Can you all use it? OK, 3 questions.
holly grecsek
holly grecsek
1719114994
Emergency water from the ceiling! Jake came out within an hour and resolved all issues even fixed a faulty shutoff switch on AC that was clogged and overflowing!! Only company that agreed same day!!! Thank you All Seasons we will be customers for life!!! Great job Jake!! You really saved our day!!!
Tommy Dott
Tommy Dott
1718980387
We have been with All Seasons for over a year (this is my second 5-star review) and we think they have some of most friendly and knowledgeable techs in the biz. We also really appreciate Kim on the office phones who worked out a billing issue we had on our Gold maintenance membership, set up a technician to be at our house within three hours of the phone call for a furnace and A/C outage, and filled us with good reasons to renew our maintenance plan.
Jim Kloman
Jim Kloman
1718910815
They were able to get to me within a few hours of my call. This was great because it is a public space. The technician was professional, and very knowledgeable. Resolved the issue quickly. Highly recommend.
Joel Parker
Joel Parker
1718906756
Jason is an extremely thorough and contentious technician. He took the time to find our issue and repaired it in a timely manner. The folks at All Seasons always find a way to help us out, even in times of emergency. Thank you to them. Recommend them highly!
Robert Melnyk
Robert Melnyk
1718107404
We had All Season replace our upstairs heating/cooling system. Both Jason and Xavier did an outstanding job. They are both friendly, courteous, and knowledgeable. I highly recommend Jason, Xavier and All Seasons for your heating/cooling needs!
cheryl chalk
cheryl chalk
1718038048
Brynne Hanks
Brynne Hanks
1717623899
Jason and Xavier did an amazing job installing our new air conditioner and furnace. Both were extremely knowledgeable and personable. I couldn’t have hand picked better guys to spend the day with. Jason took the time to explain my new, fancy thermostat and I am thrilled with my nice, cool home. Overall, an outstanding experience. I highly recommend these guys!!
Tom Lukas
Tom Lukas
1716996847
Riki Braentner
Riki Braentner
1716559609
matt Parham
matt Parham
1716232448
This service was the same as every other service I've had from you guys. Excellent as always ! Thanks for everything you guys have done for us!
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